Service scope
The service helps families organize information, prepare questions, compare practical options, and communicate with relevant providers or institutions.
Not a substitute for professional judgment
Information provided through the service is for coordination and preparation. It does not replace medical advice, legal advice, insurance advice, or direct provider evaluation.
Emergency situations
Japan Care Concierge does not provide emergency response. Contact local emergency services, medical institutions, police, or municipal authorities when immediate safety or medical action is required.
Family decisions
Final decisions about providers, facilities, treatment, contracts, travel, or residence remain with the family and the relevant professional or institution.