Information we may receive

We may receive names, contact details, family situation summaries, location in Japan, care or medical coordination needs, and related context shared through consultation forms or direct communication.

How we use information

Information is used to respond to inquiries, prepare consultations, coordinate requested support, improve service operations, and comply with applicable obligations.

Important limits

Please do not send urgent medical information through the website. Emergency situations should be handled through local emergency services or appropriate medical institutions.

Contact

Questions about privacy can be raised through the contact page before sharing sensitive details.